Frequently Asked Questions

What is a Reed Diffuser?

Reed Diffusers are a great alternative to scented candles as they're flame-free; making them perfect for all rooms within the home.

Each reed stick contains 20 or more individual cellular sections that run from top to bottom of the reed (just like 20 micro-mini straws). They're totally open to pull liquid from bottom to top. This wicks the fragrance from inside the bottle to the top surface of the reed, and releasing the fragrance into the air naturally. 

How do I set up my Reed Diffuser?


Simply remove the stopper and insert the reeds.  Use caution when inserting the reeds as sometimes the level of the fragrance oil can raise enough to spill out the top of the bottle.  It always a good idea to set up a diffuser on a non-porous surface and clean any oil drips off the bottle before placing on a delicate counter top. 

Place your diffuser in a high traffic area where the fragrance will disperse throughout the room with air circulation.  Another great spot is just inside the room near the door so you pick up the scent as you enter the room.  Think of a diffuser as a bouquet of flowers - you'll smell the fragrance as you walk by, but it won't necessarily fill the room with fragrance, this is because the scent disperses with air circulation.

How often should I flip my reeds?

Our Reed Diffusers are supplied with reeds that are engineered not to clog. This means that unlike other brands, our reeds do not require flipping. Each reed has a porous structure that provides a controlled rate of fragrance release.


If you choose flip your reeds, keep in mind the more reeds you flip and the more often you flip them, the faster the fragrance oil will evaporate. Use caution when flipping the reeds. Flip the reeds over a wastebasket or sink and be sure to clean the bottle of any fragrance oil drips before placing on a delicate counter top.

Use a coaster or plate under your diffuser to keep any oil drips from damaging a precious counter top. 

What is Pillow Mist?

Pillow Mist is a fragrance spray that has been scientifically proven to aid natural sleep and good sleep patterns. Our Pillow Mist are made with 100% natural essential oils including Lavender which promotes relaxation as it is believed to help relieve stress and anxiety.

To unwind, use our natural Pillow Mist for a good nights sleep.

How do I use my Pillow Mist?

  • Lightly spritz your pillow with our Pillow Mist.

  • Lie back and breathe in the fragrance through your nose and out through your mouth slowly for 10 seconds.

  • Enjoy a good night's sleep and look forward to a refreshed tomorrow.

What type of wax do you use in your candles and wax melts?

Our candles and wax melt bars are made using 100% soy wax. Soy wax has many environmental benefits; it is clean burning and releases no known carcinogens when it is burnt.

What candle care tips would you give?

Keep the wick trimmed to 3-5mm to avoid smoke and to prolong the life of your candle; on the first burn you want the wick a little bit longer. Use a wick trimmer for a perfect trim. On the first burn you should burn your candle for at least two hours to avoid tunneling. Candles should not be burned for more than four hours at a time and should never be left burning out of sight.

Always follow the safety instructions on the base of your candle.

Are any of your products tested on animals?

Never. Not ever. No! We do not believe in testing consumer products on animals; all of our products are cruelty-free!